How can we help you?

Q: I am not able to apply for the card. Why?

The possible reasons could be:a) Your previous application was rejected by the bank. In this case, you will be eligible to reapply after 3 months.b) You already hold the Times Black ICICI Bank Credit Card.

Q: How can I activate my card?

To activate your card, follow these steps:Using the Times Black App:Download and install the Times Black App.Go to the card settings and enable the relevant settings for domestic/international transactions (e.g., Online transactions, Tap & Pay, Merchant Outlets, ATM withdrawal).Using the iMobile App:Download and install the iMobile App.Log in and activate your card by setting a PIN and enabling the necessary card settings (e.g., Online transactions, Tap & Pay, Merchant Outlets, ATM withdrawal).After activation, you can start executing transactions using your card.

What is Times Black ICICI Bank Credit Card?

The Times Black ICICI Bank Credit Card is an exclusive credit card issued by ICICI Bank in association with Times Internet Ltd and Visa. This card is designed for the ultra HNI customers and carries a joining/renewal fee of INR 20,000 + GST. The card offers benefits across various categories including Luxury Stays, Travel Visa & Experiences, Lifestyle and Mobility.

What are the key benefits of Times Black ICICI Bank Credit Card?

The Times Black ICICI Bank Credit Card provides an array of exclusive benefits across different categories:

Welcome Benefits:
Luxury Stay: Enjoy a complimentary luxury stay gift card.
Travel Visa Benefits: Benefit from at-home biometric visa services, visa fee waivers, lounge access, and concierge services.
Special Access to THE QUORUM Club: Enjoy dining discounts, access to exclusive events, and co-working space perks.
Lifestyle Gift Cards: Receive gift cards for Tony & Guy and Interflora.
Dining & Food Delivery Benefits: Get an annual Zomato Gold membership.

Milestone Benefits:
International Destination Experiences & Activities: Access curated international experiences.
Air Mobility: Choose between chopper transfers or luxury sedan airport transfers.
Brand Gift Card: Receive a high-value brand gift card.
One Room Night: Enjoy a complimentary one-night stay in a luxurious suite.
Annual Fee Waiver: Benefit from an annual fee waiver upon reaching a specified spending milestone.

Signature Benefits:
Unlimited Domestic & International Lounge Access: Enjoy unrestricted access to premium lounges worldwide.
Foreign Currency Mark-up: Benefit from a low mark-up on international transactions.
Waived Cash Withdrawal Fee: Enjoy cash withdrawals without fees.
Concierge Service: Access personalized assistance for both domestic and international needs.
Fuel Surcharge Waiver: Get a waiver on fuel surcharges for all transactions.
Comprehensive Insurance Coverage: Includes various protections like travel insurance, purchase protection, and more.

Events:
Exclusive access to state-of-the-art events covering ET Awards and curated dining experiences embedded in luxury hosted by celebrity chefs

Reward Points:
2% Reward points on domestic transactions including Insurance, utilities, education & government payments*
2.5% Reward points on International transactions
Accelerated Reward points on travel and hotels - Coming Soon

Redemption:
1) Products and vouchers via ICICI Bank Netbanking at a value of 1 Reward point = up to INR 1/-
2) Cashback at a value of 1 Reward point = INR 0.40/-

Renewal Benefits:
Luxury Stay: Receive a luxury stay gift card upon renewal.
Travel Visa Benefits: Continue to enjoy visa services, lounge access, and concierge support.
Special Access to THE QUORUM Club: Maintain access to dining discounts, exclusive events, and co-working space perks.
Lifestyle Gift Cards: Keep enjoying gift cards for premium brands.
Dining & Food Delivery Benefits: Renew your Zomato Gold membership.

Exclusive Discounts:
Exclusive Card Swipe Offers: Benefit from special offers and discounts at premium retailers, luxury brands, and fine dining establishments, available both online and at merchant outlets

How can I apply for the Times Black ICICI Bank Credit Card?

You can apply for the Times Black ICICI Bank Credit Card through two methods:

a) Visit https://www.timesblack.com and follow the on-screen instructions to complete your application.
b) Alternatively, you can visit your nearest ICICI Bank branch and request assistance. Bank representatives will guide you through the process.

Note: If you already have an ICICI Bank credit card, you will retain ownership of it even after the approval of your Times Black ICICI Bank Credit Card.

How do I check the application status of my credit card?

You can easily track the status of your credit card application through the following options:

a) If you applied online, visit https://www.timesblack.com to monitor the progress.

b) Alternatively, you can call ICICI customer care at 1800 1080 from your registered mobile number to check your application status.

How do i complete Times Black ICICI Bank Credit Card KYC verification?

The Times Black ICICI Bank Credit Card offers three convenient modes for completing KYC verification:

Video-KYC: You’ll need to provide your PAN card and Aadhaar details, followed by a video-based verification with an ICICI Bank officer. During the call, you will be required to come on camera, show your original PAN card, provide a screenshot of your signature on a blank white paper, and answer a few questions. Video-KYC is available 24/7.

In-Person KYC Verification: After submitting your application, an authorized bank representative will visit you as per the scheduled appointment to complete the KYC. The representative will capture live screenshots of one of your original documents (Aadhaar Card, Passport, Voter ID, or Driving License) or perform biometric fingerprint-based Aadhaar authentication.

How can I complete video-based KYC verification for Times Black ICICI Bank Credit Card?

To complete your video-based KYC, follow these steps:

1. Begin or resume your application on the Times Black website (https://www.timesblack.com).
2. Enter your Aadhaar number and authenticate using Aadhaar-OTP verification (OTP will be sent to your Aadhaar-linked mobile number).
3. Fill in the required details and proceed to initiate your video-KYC.
4. If you've already completed the online application, click on 'Check Application Status' to complete your video-KYC.
5. You’ll be redirected to a live video call with an ICICI Bank officer, who will ask a few questions and request to see your original PAN card and live signature. Keep a blank white paper and pen ready before joining the call. Video-KYC is available 24/7.

Do I need in-person verification post completing my KYC?

No, in-person verification is not required once you successfully complete the video-KYC process.

Can I complete video KYC if I do not have Aadhaar or PAN Card Copy

No, as per RBI guidelines, you need to provide your Aadhaar number and authenticate yourself via OTP (triggered by UIDAI), and you must show the original PAN card during the video-KYC call. The Aadhaar card itself does not need to be displayed.

Do I need in-person verification post completing my KYC?

No, in-person verification is not required once you successfully complete the video-KYC process.

Do I need a smart phone or a smart device to complete video KYC? Do I need to download any app to complete video KYC?

You can complete video-KYC using any smart device (smartphones, tablets, laptops, or desktops). No app download is required; the process is initiated from the Times Black ICICI Bank Credit Card application on the ICICI Bank website.

My internet connectivity is poor and I am not able to complete my video KYC, what should I do?

You can reattempt the video-KYC when your internet connection is stable. You don’t need to restart the entire application process; simply resume your video-KYC within 72 hours.

Click here to resume.

Do I need to be present at my permanent (Aadhaar) Address for completing video KYC?

No, you can attempt video-KYC from any location within India’s geographical boundaries.

How much time does it take to complete video KYC?

Video-KYC typically takes less than 5 minutes. An ICICI Bank officer will verify your details during the video call.

My KYC is complete. How many days will it take to approve my card?

It usually takes about 7 business days after KYC completion to process your card application. You will receive an SMS/Email notification once your card is approved. For more details, contact ICICI Bank at 1800 1080 (toll free).

I've submitted my application, but I want to modify my details. Can I do it?

To modify your details, please contact ICICI Bank at 1800 1080 (toll free) for further assistance.

My application for Times Black ICICI Bank Credit Card has been approved. Am I eligible for any welcome offers?

Yes, you are eligible for welcome benefits upon approval. These include:

Luxury Stay:
Enjoy a luxury stay gift card worth a minimum of INR 10,000.

Travel Visa Benefits:
- Visa services at your doorstep.
- Complimentary lounge and concierge access.
- Waiver/discount on visa processing fees.

Special Access to THE QUORUM Club:
- Dining: 20% discount at exclusive restaurants such as Café Reed (Mumbai), Zila (Hyderabad), and Pan Asian (*name in progress) in Gurgaon.
- Access to exclusive Quorum events.
- District150: Complimentary access to paid co-working areas (e.g., 1-day pass worth INR 2,000 per day) and 30% off on meeting room bookings.
- 15% discount on Standard Membership and all other categories (*not applicable for Under 30 and Expatriate categories).
- Lifestyle Gift Cards: Tony & Guy and Interflora gift cards worth INR 4,000.

Dining & Food Delivery Benefits:
Annual membership to Zomato Gold.

I already have an ICICI Credit Card. Can I still apply?

Yes, you can still apply. Please note that upon approval of the Times Black ICICI Bank Credit Card, you will continue to retain ownership of your existing ICICI credit card.

I completed the application process and my application was instantly approved. When will I get my card?

Your physical card will be dispatched to your registered mailing address and should arrive within 7 business days. You can also view your card details via ICICI Netbanking or the iMobile app.

I am not able to apply for the card. Why?

The possible reasons could be:
a) Your previous application was rejected by the bank. In this case, you will be eligible to reapply after 3 months.
b) You already hold the Times Black ICICI Bank Credit Card.

When can I use welcome benefits attached with my Times Black ICICI Bank Credit Card?

Your welcome benefits will be unlocked once the joining fee is paid and successfully received by ICICI Bank as part of the first billing cycle. You will receive an SMS/Email confirmation from ICICI Bank regarding this.

When can I use milestone benefits attached with my Times Black ICICI Bank Credit Card?

You can redeem milestone benefits once you reach the respective spending milestone through your card. An SMS/Email confirmation will be sent by ICICI Bank when these benefits are available.

When can I use renewal benefits attached with my Times Black ICICI Bank Credit Card?

Renewal benefits can be redeemed once you have successfully paid the renewal fee, which is part of your renewal billing cycle after 12 months of card issuance. You will receive an SMS/Email confirmation from ICICI Bank regarding the availability of these benefits.

When can I avail swipe offers at merchant outlets or online channels with my Times Black ICICI Bank Credit Card?

You can avail all card swipe offers, both online and at merchant outlets, as soon as you activate your card post-issuance. Ensure that you enable this feature in your card settings via the Times Black App, iMobile App, or through ICICI Internet Banking.

When can I avail/redeem benefits of the card?

a) Welcome benefits: These will be available for redemption once you have successfully paid the joining fee, as part of your first billing cycle. An SMS/Email confirmation will be sent to you by ICICI Bank.
b) Milestone benefits: These can be redeemed when you reach the respective spending milestone with your card. ICICI Bank will notify you via SMS/Email when these benefits are available.
c) Renewal benefits: These will be available for redemption once you have successfully paid the renewal fee, as part of your renewal billing cycle, post 12 months of card issuance. You will receive an SMS/Email confirmation regarding this from ICICI Bank.
d) Card swipe offers: These can be availed both online and at merchant outlets once your card is activated post-issuance. You need to enable this feature via the Times Black App, iMobile App, or through ICICI Internet Banking.

Can I avail renewal fee or joining fee waiver?

While there is no waiver for the joining fee, you are eligible for a renewal fee waiver if your annual card spends reach INR 25 Lakhs.

Am I eligible for any benefits if I pay renewal fees?

Yes, upon successful payment of the renewal fee, you will be eligible for certain benefits. ICICI Bank will send an email confirmation once the payment is complete. The renewal benefits include:

Luxury Stay:
Enjoy a luxury stay gift card worth a minimum of INR 10,000.

Travel Visa Benefits:
- Visa services at your doorstep.
- Complimentary lounge and concierge access.
- Waiver/discount on visa processing fees.

Special Access to THE QUORUM Club:
- Dining: 20% discount at exclusive restaurants such as Café Reed (Mumbai), Zila (Hyderabad), and Pan Asian (*name in progress) in Gurgaon.
- Access to exclusive Quorum events.
- District150: Complimentary access to paid co-working areas (e.g., 1-day pass worth INR 2,000 per day) and 30% off on meeting room bookings.
- 15% discount on Standard Membership and all other categories (*not applicable for Under 30 and Expatriate categories).
- Lifestyle Gift Cards: Tony & Guy and Interflora gift cards worth INR 4,000.

Dining & Food Delivery Benefits:
Annual membership to Zomato Gold.

I am eligible for renewal fee waiver. Can I still avail the renewal benefits?

Yes, you can still avail the renewal benefits even if you're eligible for a renewal fee waiver. You can choose to pay the renewal fees and enjoy the full range of renewal benefits.

How can I activate my card?

To activate your card, follow these steps:

Using the Times Black App:
Download and install the Times Black App.
Go to the card settings and enable the relevant settings for domestic/international transactions (e.g., Online transactions, Tap & Pay, Merchant Outlets, ATM withdrawal).

Using the iMobile App:
Download and install the iMobile App.
Log in and activate your card by setting a PIN and enabling the necessary card settings (e.g., Online transactions, Tap & Pay, Merchant Outlets, ATM withdrawal).

After activation, you can start executing transactions using your card.

How can I redeem benefits of the card?

a) Welcome, Milestone, and Renewal Benefits: To redeem these benefits, download and install the Times Black app. Log in, navigate to the Benefits section, and follow the on-screen instructions.

b) Reward Points: To redeem reward points earned from transactions made using your card, visit ICICI Bank's Rewards Portal and follow the on-screen instructions to redeem your rewards.

How can I enable/disable payment for online transactions through the card?

Download and install the Times Black App. Go to the card settings section and follow the on-screen instructions to enable/disable online transactions. You'll need to authenticate yourself through an OTP on your registered mobile number to apply the setting.

How can I enable/disable tap and pay on my card?

Download and install the Times Black App. Go to the card settings section and follow the on-screen instructions to enable/disable Tap & pay transactions. You'll need to authenticate yourself through an OTP on your registered mobile number to apply the setting.

How can I enable/disable payment for international transactions through the card?

Download and install the Times Black App. Go to the card settings section and follow the on-screen instructions to enable/disable payment for international transactions. You'll need to authenticate yourself through an OTP on your registered mobile number to apply the setting.

How can I pay outstanding bill for Times Black ICICI Bank Credit Card?

Download and install the Times Black App. Go to the billed transactions section, where you can view the 'Mininum Amount Due', 'Total Amount Due' and 'Due Date' for current billing cycle. Click on 'Pay Bill' and follow on-screen instructions to complete payment for the outstanding bill on your credit card.

Can I use my credit card to do ATM withdrawals?

Yes. You need enable ATM withdrawals first. Go to the card settings section and follow the on-screen instructions to enable/disable ATM withdrawals. You'll need to authenticate yourself through an OTP on your registered mobile number to apply the setting. You also need to ensure you have set the PIN for your card through iMobile or Internet Banking.

How can I redeem rewards for the transactions done through the card?

Accumulated rewards can be redeemed through ICICI Bank's Rewards Portal.

Is 1 reward point worth 1 INR?

Products and Vouchers via ICICI Bank Netbanking can be redeemed at a value of 1 Reward Point = upto INR 1/-

Cashbacks can be redeemed at a value of 1 Reward Point = INR 0.4

Where can I use my earnings, i.e., reward points earned for transactions done through the card?

Redemption is applicable on all transactions except Fuel. There will be a monthly cap of 5k reward points on the following categories: Utilities, Insurance Premium, Education, Govt payments. For more details, please refer the reward points terms and conditions available on the website.

When will I receive my earnings, i.e. rewards points earned for transactions done through the card?

Rewards Points will get accumulated as part of each month's billing cycle based on the transactions done in the month. You will be able to view transaction-wise rewards earned through the Times Black App or iMobile App or the Monthly Credit Card Statement.

How can I verify my earnings, i.e, rewards earned points earned for transactions done through the card?

You will receive reward points for different kinds of transactions. Please find the redemption rate below:

2% Reward points on domestic transactions including Insurance, utilities, education & government payments*
2.5% Reward points on International transactions
Accelerated Reward points on travel and hotels - Coming Soon

Redemption:
1) Products and vouchers via ICICI Bank Netbanking at a value of 1 Reward point = up to INR 1/-
2) Cashback at a value of 1 Reward point = INR 0.40/-

When will my earnings, i.e., rewards earned for transactions done through the card expire?

Please refer to reward points terms and conditions available on the website or ICICI Bank's MITC for more details.

What will happen to my earnings or reward points when I return a purchase?

Please refer to reward points terms and conditions available on the website or ICICI Bank's MITC for more details.

Where can I view the transaction history/statements for transactions done through the card?

Download and install the Times Black App. Post Login, you can view your transaction history or statement, only for billed transactions and last 60 days, on the home page. Alternatively, you can also view the entire transaction history through ICICI Bank's iMobile app.

How will I get the Personal Identification Number (PIN) for the card?

You can generate the PIN using any one of the following options:
1. Through iMobile App (Go to services -> Card Services -> Generate Credit Card PIN
2. Log in to Internet Banking -> Generate PIN -> Credit Card PIN -> Generate Now

I forgot to note down CVV generated after card issuance. How can I access my CVV and complete online purchases?

Login to iMobile App or your internet banking account and go to 'Credit Cards' section. Click on 'Times Black ICICI Bank Credit Card' to see your 3-digit CVV. You can use this CVV for completing all your online transactions

How do I close my card?

Please reach out to ICICI Bank's customer care service at 1800 1080 between 9.00 AM and 9.00 PM from your registered mobile number. Alternatively you can write an email to ICICI Bank at customer.care@icicibank.com

My card is closed. Can I still avail any of the benefits?

If you have temporarily blocked/closed your card, you will still be eligible for the welcome and milestone benefits and not swipe offers. However, if your card is permanently closed/blocked, you will not be eligible to avail any of the benefits which are pending to be utilised from the date of card blocking/closure.

Will I get a refund for fees paid, if my card is closed?

No, joining fees paid will not be refunded in the event of card closure.

Can I avail exclusive discounts on card swipe offers through Times Black App?

No, you can only view the available card swipe offers listed in the Times Black App in the offer details section. However, you need to follow the on-screen instructions to avail the offer at the respective merchant's online platform or retail outlet, as applicable.

When can I use my card to avail exclusive discounts?

You can avail these as soon as you have activated your card.

Do I have to pay any fees to avail exclusive discounts?

No, there is no fee required to be paid for availing these benefits.

Can I transfer ownership of my Times Black ICICI Bank Credit Card?

No, the ownership of the card cannot be transferred to anyone other than the applicant.

What is the value cap for the luxury stay gift card?

The luxury stay gift card for offers a value of INR 10,000, allowing you to indulge in a world-class hospitality experience. While the gift card provides an exclusive starting point for your stay, you can elevate your experience further by selecting premium offerings at the respective properties, tailored to your refined tastes.

How many times can I use the luxury stay gift card per year?

The luxury stay gift card can be redeemed once per year for a luxury stay. This allows you to enjoy an exquisite and memorable experience at some of the world’s most prestigious hotel chains, with the card offering exceptional value for a luxurious retreat.

Which hotel chains are partnered for the luxury stay gift card?

The luxury stay gift card is partnered with all resorts/properties listed on EaseMyTrip, offering you access to some of the most luxurious and prestigious properties around the world. Whether you seek a tranquil retreat or a lavish urban escape, these partnerships ensure you enjoy an unparalleled level of comfort and elegance.

How much can I claim for the travel visa benefits annually?

For the travel visa benefits, you can claim up to INR 10,000 annually. This includes Visa at your doorstep, Visa Lounge Access, Form- Filling Assistance, Waivers on visa processing fees. These benefits are designed to enhance your travel experience, ensuring convenience and luxury from the moment you begin your journey.

Can I use both different category gift cards in a single booking?

You cannot use both thedifferent gift cards in a single booking. Each gift card is treated as a separate redemption and can only be applied individually per booking. To enjoy the maximum benefit, it is advised to choose one gift card for each booking.

Can I claim the helicopter service more than once a year?

The helicopter service is limited to one booking per year for your airport-to-city-center transfer, once you have spent INR 5,00,000 on your card. Therefore, you can only enjoy this premium service once annually. Also, if you have availed the helicpoter service, you won't be eligible to avail the luxury airport transfer via cabs benefit.

Which cities offer the helicopter-to-city-center service?

The chopper service for Times Black ICICI Bank Credit card is only operational on the Bangalore Airport to selected destinations, subject to availability.

Is there any limit on the free airport transfer via cab service?

Yes, the airport transfer via cab service through is limited to two bookings per year. This provides a luxurious and seamless travel experience, ensuring that you arrive at the airport in style and comfort. You need to spend INR 5,00,000 to unlock this benefit. Also, if you have availed the chopper service, you won't be eligible to avail this benefit.

What are the terms for using the luxury airport transfer service?

The luxury airport transfer service can be availed annually through helicopter or Cab service, offering you the choice between an air mobility transfer to the city center or a luxury sedan transfer to the airport. The service is subject to availability, and you must spend INR 5,00,000 to unlock this benefit. The transfer is exclusive, i.e, if you choose to opt for the helicopter, you won't eligible for the free cab services and vice versa, ensuring a seamless and luxurious arrival experience.

What happens if my visa application is rejected after using the service?

If your visa application is rejected, you will not be reimbursed for any associated costs. However, the benefits provided as part of the travel visa benefits package will remain unaffected, subject to respective points being available in your wallet, ensuring you still enjoy premium services for your travel experience.

What is the Visa wallet and how to use it?

Your Visa wallet will be credited with points worth INR 10,000 once you have successfully paid joining fees for the card. Points will be deducted from the wallet depending on the type of services you opt for and the corresponding applicable charges for the respective countries/missions. The wallet will be re-instated at the end of the year when you pay your renewal fees for the card.

What is the Mobility wallet and how to use it?

Your Mobility wallet will be credited with points worth INR 10,000 once you have spent INR 5,00,000 using the card. Points will be deducted from the wallet depending on the type of services - Airport Transfer via or Chopper or Airport transfer via cab - you opt for. If you avail the chopper, entire amount of the wallet will be consumed. For each successful cab service booking, points worth INR 5000 will be deducted. The wallet will be re-instated at the end of the year when you pay your renewal fees for the card.

Which restaurants offer the 20% dining discount under The Quorum Club benefit?

The 20% dining discount under The Quorum Club benefit is available at the following restaurants:

1. Café Reed in Mumbai
2. Zila in Hyderabad
3. 689 in Gurugram

These are select premium dining venues where you can enjoy exclusive benefits as a Times Black cardholder.

Can I access The Quorum Club events without having a membership?

Yes, as a Times Black ICICI Bank cardholder, you can access exclusive Quorum Club events even without having a membership. This benefit is included with your card, allowing you to enjoy unique events and networking opportunities at the club.

Can I book exclusive events hosted by the Quorum club?

Yes, you can express your interest for these events through the Times Black App, post which representatiives from the club will reach out to you for next steps.

How do I avail the 1-day co-working pass for district150?

To avail the 1-day co-working pass for District150, follow these steps:

- Ensure your Times Black card is active and the joining fee has been paid.
- Download and install the Times Black App and log in using your pass key.
- Once your profile is set up, navigate to the Quorum Club section in the app, where you will find the District150 benefit.
- The app will unlock the co-working pass benefit once your card’s joining fee is confirmed.
- Visit District150 in Hyderabad and present your Times Black card to access the co-working space for one day.
- Enjoy an elevated workspace experience in the heart of Hyderabad with this benefit.

Can I use the 30% discount on meeting rooms multiple times per year at district150?

Yes, you can use the 30% discount on meeting room bookings at district150 multiple times throughout the year, as long as your card remains active and you have access to the benefit. Each time you book a meeting room, you will be eligible for the 30% discount on the booking fee.

Make sure to present your Times Black card during the booking process to redeem the benefit.

Are there any restrictions on which events I can attend at The Quorum Club?

As a premium cardholder, you have exclusive access to a range of curated events at The Quorum Club, including dining experiences, networking gatherings, and special functions. While most events are open to cardholders, certain high-demand or private events may have limited access or require prior RSVP. You will receive personalized invitations to these exclusive events, ensuring you enjoy the best that The Quorum has to offer.

Is the 20% membership discount applicable to any category in The Quorum?

Yes, the 20% membership discount applies to standard memberships and all other categories at The Quorum Club, except for Under 30 and Expatriate categories. This allows you to enjoy preferential rates across various membership tiers and additional benefits, ensuring you get the most out of your premium access to The Quorum’s facilities.

Is the 20% discount applicable to all food and beverage purchases in Quorum restaurants?

Yes, the 20% discount applies to all food and beverage purchases at select Quorum Club restaurants, including Café Reed in Mumbai, Zila in Hyderabad, and 689 in Gurgaon. Enjoy exclusive dining experiences with premium savings, ensuring your culinary indulgences are as rewarding as they are sophisticated.

What are the conditions to attend Times Group’s invite-only events?

As a premium cardholder, you may receive exclusive invitations to attend Times Group’s invite-only events, which are designed for distinguished guests like yourself. To attend:

1. Receive the invite: Invitations are sent personally, based on your profile and preferences.
2. RSVP promptly: Ensure you confirm your attendance as these events have limited capacity and are highly sought-after.
3. Adhere to event-specific guidelines: Some events may have additional requirements or attire guidelines, which will be communicated in the invitation.
4. These events are an opportunity to network, indulge in luxury, and experience some of the most curated, high-caliber gatherings.

Are the invite-only events by Times Group accessible in all cities?

Times Group’s invite-only events are typically hosted in major cities like Mumbai, Delhi, Hyderabad, and Gurgaon, where premium venues and exclusive experiences are available. While these events may not be held in every city, cardholders who are unable to attend in person may still receive access to virtual sessions or regional alternatives. Invitations are curated based on your location and preferences, ensuring you’re always at the center of luxury and distinction.

Are there additional charges for accessing The Quorum Club’s paid events?

While you enjoy exclusive access to most of The Quorum Club’s events as a premium cardholder, certain paid events may have an additional charge, depending on the nature of the event. These events are curated for a distinguished audience and may include special dinners, private networking sessions, or high-profile gatherings. You will be notified in advance of any fees, ensuring full transparency and the opportunity to enjoy premium experiences tailored to your interests.

How many times can I access art galleries annually with this membership?

With this membership, you can enjoy unlimited access to partner art galleries throughout the year. This includes exclusive invitations to special exhibitions, ensuring you experience the finest in art and culture whenever you choose.

Is there a spending threshold to unlock the unlimited lounge access?

No, there is no spending threshold required to unlock the unlimited lounge access for Times Black cardholders. As long as your card remains active and not closed or terminated, you can enjoy unlimited access to both domestic and international lounges without any minimum spend requirement. This benefit is designed to enhance your travel experience, offering you a place to relax and unwind in luxury as you journey around the world.

Can I access both international and domestic lounges multiple times in a year?

Yes, as a premium cardholder, you enjoy unlimited access to both domestic and international lounges throughout the year. Whether you're traveling for business or leisure, you can relax and recharge in premium airport lounges as often as needed, ensuring a seamless and luxurious journey.

Are any specific airports excluded from the lounge access program?

Our exclusive lounge access covers a wide range of domestic and international airports. However, there may be limited access at certain smaller or regional airports where premium lounges are not available. We recommend checking the airport lounge directory or the cardholder app for specific airport availability before traveling to ensure a seamless lounge experience.

Does the lounge access include food and beverages?

Yes, your unlimited lounge access includes complimentary food and beverages, allowing you to relax in comfort and style during your travels. Enjoy a curated selection of gourmet meals, refreshments, and beverages, enhancing your airport experience and ensuring you're well-prepared for your journey.

What is the foreign currency mark-up fee on this card?

The foreign currency mark-up fee on this premium card is a competitive 1.49%, offering you a significant advantage when making international transactions. Enjoy seamless global spending without excessive fees, making your travel and global purchases even more rewarding.

Are there any exceptions to the 1.49% foreign currency mark-up?

The 1.49% foreign currency mark-up is applicable to all international transactions. Currently, there are no exceptions to this fee, ensuring transparency and simplicity for your global purchases. With this competitive rate, you can enjoy seamless international spending without excessive fees, enhancing your global travel and lifestyle experience.

Can the foreign currency mark-up be reduced with higher spending?

Currently, the foreign currency mark-up remains fixed at 1.49% for all international transactions, regardless of your spending levels. There are no reductions or waivers based on higher spending, ensuring that you have a consistent and transparent fee structure for overseas purchases.

Is there any maximum limit on the fuel spending to avail the fuel surcharge waiver?

The 1% fuel surcharge waiver will apply up to the cap of ₹1000 per statement cycle. Any additional fuel transactions beyond this cap will not qualify for the waiver but will still be processed as regular transactions.

Are there any fuel stations excluded from the surcharge waiver benefit?

The fuel surcharge waiver generally applies across most fuel stations in India. However, exclusions may vary depending on the network. It is advisable to verify with specific fuel stations to ensure they are part of the waiver program.

Can I claim the fuel surcharge waiver for multiple transactions in a month?

Yes, you can claim the fuel surcharge waiver on multiple transactions within a month, up to the cap of INR 1000 per statement cycle. This allows you to enjoy savings on multiple fuel purchases throughout the month.

What types of comprehensive insurance coverage are provided with the card?

The card offers a range of comprehensive insurance coverages, including:

- Personal Accident Insurance
- Purchase Protection for damaged or stolen items
- Credit Shield in case of unforeseen circumstances
- Loss of Checked Baggage
- Card Liability Cover for unauthorized transactions
- Loss of Passport & Travel Documents
- Flight Delay and Missed Connections Coverage
- This robust protection ensures peace of mind during travel and daily transactions.

What is the conversion rate for reward points into INR?

Are there any spending categories that do not earn reward points?

Yes, you will not earn reward points for fuel transactions. Please refer reward points terms and conditions on the website or ICICI Bank's MITC for more details.

How many reward points can I earn on grocery purchases?

How many reward points do I earn on airline bookings?

Does the annual fee waiver apply automatically once the milestone is reached?

Yes, the annual fee waiver is applied automatically upon reaching the specified spending milestone. This seamless process ensures that you can continue enjoying your premium benefits without interruption.

Can I convert reward points into airline miles?

Are there any limits on the number of reward points I can accumulate annually?

Yes, there is a monthly cap of 5000 reward points on following categories:

1. Utilities
2. Insurance Premium
3. Education
4. Goverment payments

Please refer reward points terms and conditions on the website or ICICI Bank's MITC for more details.

How many times can I access the lounge in a single trip?

As a premium cardholder, you enjoy unlimited lounge access for the duration of your trip. Whether you have layovers, connecting flights, or multiple airport visits, you can access the lounges as many times as needed, ensuring a comfortable and luxurious travel experience from start to finish.

Are business class flights included in the insurance coverage?

Yes, the insurance coverage provided with the card applies to all classes of travel, including business class flights. This ensures you enjoy comprehensive protection regardless of your travel preferences.

Does the foreign currency mark-up apply to all countries?

Yes, the 1.49% foreign currency mark-up applies to all international transactions, regardless of the country. This competitive rate allows you to manage your overseas spending effectively while enjoying the luxury of global access.

Can I upgrade the Zomato Gold membership for additional benefits?

Currently, the Zomato Gold membership offered with the Times Black card is an annual membership that provides exclusive dining and food delivery benefits. However, upgrades to Zomato Gold for additional features or enhanced benefits are not available as part of this card's package.

How do I track my reward points and milestone benefits?

To track your reward points and milestone benefits on the Times Black card, follow these steps:

Download and Install the Times Black App: After your card is issued, install the Times Black App on your smartphone and complete your profile setup.

Log in to the App: Use the passkey provided to log in to the app. Your credit card must be activated and the joining fee paid before accessing the benefits.

Track Points and Milestones:

Navigate to the Rewards or Milestones section in the app to view your current reward points balance and track any benefits unlocked through milestone achievements.
The app will update your rewards in real-time, allowing you to monitor your progress toward reaching new milestones.
Redemption: You can redeem your points directly through the app for travel bookings, dining offers, or other available benefits.

Email Alerts: Additionally, you will receive email notifications from ICICI Bank when you achieve milestones or receive new rewards, ensuring you never miss a benefit.

The Times Black App provides an intuitive dashboard, making it easy to track your rewards and ensure you maximize your privileges.